How Can We Help You Today?

Please expand each section to read the answers to our frequently asked question.

If your question is not in any of the sections below, please complete the ‘contact us’ form at the bottom of this page. Alternatively, please contact your preferred campus if you would like further specific information.

 

 

About North Shore

Who is North Shore Coaching College?

North Shore Coaching College (NSCC) is a national provider of out-of-school hours academic tuition services for students 3 – 18 years old. Founded in 1991, we have over 65 campuses Australia-wide (spanning Sydney, Melbourne, Brisbane, Adelaide, Canberra and Perth), and in Hong Kong.

We have thousands of students receiving expert tuition from hundreds of tutors. Our College offers extension and support programs in addition to expertly developed term programs to meet the wide range of educational needs of our students and to allow them to realise their potential.

Why is North Shore the best choice for my child's tuition?

We have grown to over 65 campuses largely through word of mouth. That means our loyal parents are extremely happy with the tuition we provide. We have had thousands of success stories in school placement into scholarships, private school entry, OC, Selective high school, GATE and high achieving students in state-based final examination results.

What is the maximum number of students in a classroom?

At North Shore, we generally keep to a maximum class of 15 students per class.

We also offer one-on-one (private tutoring), as an alternative to your child being in a class with up to 15 students i.e. a ‘smaller class’ environment.

How successful are your students in external (e.g. Year 12, Selective, Scholarship) examinations?

We have an impressive success rate and have assisted thousands of students into schools of their choice – whether this is selective schools, opportunity classes, scholarships or private school entry.

In our High School Program, students have achieved high rankings and high ATAR scores in external exams and competitions.

What is the percentage of students who are successful in external examinations?

We are extremely proud of our results because our percentage of success is extremely high!

It is hard to be 100% accurate because we are relying on our students to return and tell us about their results.

If they do not tell us, we are not able to count them, so our figures might be on the low side.

Most families who come to North Shore are through word of mouth and they are less concerned about statistics and more about actual results their children experience. North Shore has a wonderful reputation and our parents are our most genuine recommendation.

Enrolment

How can I enrol my child?

You can enrol your child in-person at any one of our 65+ North Shore Coaching College campuses, or alternatively online by completing our online enrolment form.

When enrolling online, one of our Campus Directors or Student Services staff  from your preferred campus will contact you within 48 hours of the online enrolment form submission to finalise your enrolment and take payment. If you have yet to hear back from your preferred campus, please contact your campus directly.

I have submitted my online enrolment form but I haven't received a phone call to confirm my enrolment?

If you have submitted your online enrolment form but you haven’t received a phone call from us,  it may be the case that your contact details on the enrolment form had a typo or was incomplete, and we could not contact you. So please email us immediately at [email protected] and outline in your email the following:

  1. The State you reside in.
  2. Your preferred North Shore campus suburb.
  3. Your contact telephone number.
Does my child have to re-enrol at the end of the term if I want to enrol them for the following term?

Yes, we encourage all existing students to re-enrol before the end of the term to secure their places for the following term and/or holiday programs. In the case of any changes to student contact information, please inform our office as soon as possible. Tuition fees must be paid prior to attending classes.

Students re-enrolling early may be entitled for an early bird discount, please check with your Campus Director on the expiry date of the early bird discount offer and any terms and conditions.

Is there someone I can speak to about my child's educational needs before enrolling?

Yes, please contact your nearest Campus Director to arrange for a free consultation prior to your enrolment. The contact details can be located here.

Payment & Discount Policy

How can I pay for my child's tuition fees?

Payment can be made in person or online*. We accept the following payment
methods:

  • Cash
  • EFTPOS
  • Credit Card (Visa or MasterCard only)
  • Online Payment (BPAY or payment link) for selected campuses

All fees are payable in full for the term in advance.

All seats are reserved only upon payment of fees.

Handling fee to the full cost of one lesson will be charged for early
termination or cancellation of the term. The subsequent lesson will also be
charged unless 7 days notice is given prior to any termination.

*Online payment does not take into consideration discounts such as multi-
term and sibling discount – only early bird discount. So if you are eligible for
the above discount(s), please visit your preferred North Shore campus and/or
contact your Campus Director to make payment.

How can I pay for my child's tuition fees in HK?

Payment can be made in person, over the telephone or by mail. We accept the following payment methods:

  • Bank Transfer
  • Cheque
  • PayMe

All fees are payable on a month to month basis in advance. All seats are reserved only upon payment of fees. 

What are your Terms of Payment in NSW?

New South Wales Payment Terms & Conditions (Last Revised – Jan 2021)

  1. Handling fee equivalent to the cost of 1 lesson (before discount), will be charged for the termination or cancellation of enrolment before the end of the course/program. The remainder of the refund will be calculated at the FULL cost of the course (before any discounts).
  2. Any notice to terminate or cancel a course/program must be advised 7 days prior to the scheduled class in which the student has enrolled.
  3. No refund or credit for absence(s) under any circumstances.
  4. No refund or credit for multiple term enrolment(s).
  5. No discounts apply for Private Coaching sessions.
  6. All seats are reserved only upon full payment.
  7. Classes are subject to availability.
What are your Terms of Payment in QLD?

Queensland Payment Terms & Conditions (Last Revised – Sep 2023) 

  1. Payment should be paid in full for the whole term or number of lessons remaining for the term.
  2. All seats are reserved only upon payment.
  3. Changes in Schedule: The College reserves the right to cancel any course if there is insufficient demand or for other reasons.
  4. Handling fee equivalent to the cost of one lesson will be charged for early termination or cancellation of enrolment. The remainder of the refund will be calculated at the FULL cost of the course (before discount).
  5. The subsequent lesson will also be charged unless 72 hours’ notice is given prior to any termination.
  6. No refund or credit for absence, multiple term enrolments and government mandatory decisions in which case, classes will proceed online.
  7. These enrolment Terms & Conditions apply to any future courses in which the named student is enrolled.
What are your Terms of Payment in VIC?

Victoria Payment Terms & Conditions

Handling fee equivalent to the cost of 1 lesson (before discount), will be charged for the termination or cancellation of enrolment before the end of the course/program. The remainder of the refund will be calculated at the FULL cost of the course (before any discounts).

Any notice to terminate or cancel a course/program must be advised 7 days prior to the scheduled class in which the student has enrolled.

  • No refund or credit for absence(s) under any circumstances.
  • No refund or credit for multiple term enrolment(s).
  • No discounts apply for Private Coaching sessions.
  • All seats are reserved only upon full payment.
  • Classes are subject to availability.

Important:
All enrolments with more than 10% discount will no longer be eligible for other
types of discounts.

What are your Terms of Payment in WA?

Enrolments

  • Full payment must be made for a full term (10 lessons) or the remaining lessons of the current term at the time of enrolment.
  • Enrolment receipt must be presented to the admin office on the first day of class if student name is not on Roll Call.
  • Enrolments are allocated on a first come first serve basis.
  • Enrolments into the same class (in the new term) are reserved only upon full payment by week 10 of the preceding term.

Refunds & Credits

  • No refund or credit for absence(s) under any circumstances.
  • Refund is available for early termination/withdrawal only if notified in advance by submitting a “Request for Refund” Form.
  • Notice of a minimum of 7 days in advance for Term program and 1 day in advance for Holiday Program is required for refund or credit request.
  • An administrative fee equivalent to the cost of 1 lesson will be charged for all refund requests (Term Program or Holiday Program).
  • Refund will be made by Bank Deposit, which will be processed 12 business days after the form is submitted.
  • Refund request is not available from Week 9 for Term program or Day 4 for Holiday Program
  • No refund for multi-term payment.
  • In-lieu of a refund, Credit can be requested.
  • There is no administrative fee for a Credit Request.
  • Credit is non-refundable and non-transferable and must be used within 6 months.
  • When a refund or credit is requested, all applied discounts are forfeited (except for multi-subject discounts) and the final refund amount is calculated after subtracting all attended weeks at full price.
What are your Terms of Payment in SA?

South Australia Payment Terms & Conditions (Last Revised – Mar 2021)

  1. Handling fee equivalent to the cost of 1 lesson (before discount), will be charged for the termination or cancellation of enrolment before the end of the course/program. The remainder of the refund will be calculated at the FULL cost of the course (before any discounts).
  2. Any notice to terminate or cancel a course/program must be advised 7 days prior to the scheduled class in which the student has enrolled.
  3. No refund or credit for absence(s) under any circumstances.
  4. No refund or credit for multiple term enrolment(s).
  5. No discounts apply for Private Coaching sessions.
  6. All seats are reserved only upon full payment.
  7. Classes are subject to availability.
  8. Administration fee of $10 will be charged for payment for a single lesson.
What are your Terms of Payment in HK?

Hong Kong Payment Terms & Conditions (Last Revised – Nov 2021)

  1. Handling fee equivalent to the cost of 1 lesson (before reward), will be charged for the termination or cancellation of enrolment before the end of the course/program. The remainder of the refund will be calculated at the FULL cost of the course (before any rewards).
  2. Any notice to terminate or cancel a course/program must be advised 7 days prior to the scheduled class in which the student has enrolled.
  3. No refund or credit for absence(s) under any circumstances.
  4. No refund or credit for multiple term enrolment(s).
  5. No discounts apply for Private Coaching sessions.
  6. All seats are reserved only upon full payment.
What are your Terms of Payment for the Problem Solving Training?
  1. All payments for the North Shore Coaching College Problem Solving portal shall be made via the online payment Gateway within www.north-shore.com.au, or as directed from time to time.
  2. No refunds are offered other than as required by law.
  3. Any questions or feedback should be emailed to [email protected].
What is your discount policy in NSW?

New South Wales Discount Policy (Last Revised – Oct 2022)

We offer a variety of DISCOUNTS for:

  • EARLY BIRD PAYMENT
  • Enrolling in multiple TERM PROGRAMS
  • Enrolling in multiple HOLIDAY PROGRAMS.
  • Families enrolling in TERM PROGRAMS

EARLY BIRD PAYMENT DISCOUNTS:

Term Programs:

The following discounts only apply if payment is made in full (for 10 lessons) before the beginning of the last week (week 10) of the term. No refunds or credits are available for multiple term enrolments.

  • Enrolment for 1 term – save $40
  • Enrolment for 2 terms – save $40 for each term and an additional 5% off
  • Enrolment for 3 or 4 terms – save $40 for each term and an additional 10% off

Holiday Programs:

The following discount only applies to holiday programs if payment is made in full (complete holiday program) before the beginning of the last week (week 10) of the term. 

  • Enrolment for the first (most expensive) holiday course: save $20.

MULTIPLE COURSE DISCOUNTS:

Term Programs:

The following discounts only apply if payment is made in full (for 10 lessons) for 3 or more courses.

  • Enrolment for 3rd and subsequent term course – save 50% for the 3rd and subsequent course.

Holiday Programs:

The following discounts only apply if payment is made in full (for complete holiday program) for 2 or more courses.

  • Enrolment for 2nd and subsequent holiday course – save 25% per course of lesser value. No other discounts apply.

FAMILY DISCOUNTS:

The following discounts apply for families for term programs. 

  • Enrolment for the 2nd child – save $20 per term
  • Enrolment for the 3rd child – save 25% per term. No other discounts apply
  • Enrolment for the 4th child – save 50% per term. No other discounts apply

Family discounts apply in decreasing order of fees applying to each child i.e. 1st child is the child with the highest term program fees, 2nd child is the child with the 2nd highest term program fees etc.

What is your discount policy in QLD?

Queensland Discount Policy (Last Revised – Dec 2020)

  • Early Bird Payment for TERM PROGRAM
  • Early Bird Payment for HOLIDAY PROGRAM
  • Sibling discounts
  • Enrolling in multiple holiday programs

EARLY BIRD PAYMENT DISCOUNTS:

The following discounts only apply to:

  • Term programs if payment is made in full before the last lesson of the previous term and for a complete term of 10 lessons.
  • Term enrolment – save $30
  • Holiday program if payment is made in full before the last lesson of the previous term.
  • Holiday program enrolment – save $20
  • Multiple Holiday programs discount (per student)
  • 2nd Senior subject discount $20

SIBLING DISCOUNTS:

  • Enrolment for the 2nd child – save $20 per term
  • Enrolment for the 3rd child – save $30 per term
  • Enrolment for the 4th child – save 50% discount on the lowest term fee.
What is your discount policy in VIC?

Victoria Discount Policy

We offer a variety of DISCOUNTS for both Term or Holiday programs:

EARLY BIRD PAYMENT DISCOUNT:

  • Applicable for both Term or Holiday Programs
  • A $30 discount applied only if payment is made in full for each complete course
    enrolment on or before the last Sunday of Week 8 of previous term.

SIBLING DISCOUNT:

  • Applicable for both Term or Holiday Programs
  • A $20 discount applied to each additional sibling enrolled concurrently for the
    same term/holiday course.

MULTIPLE-TERM ENROLMENT DISCOUNT:

  • Applicable for Term Programs ONLY
  • 2-Term (5%) discount applies to net fees (after deducting eligible discounts,
    such as early bird discount, sibling discount, etc) paid for 2 consecutive full
    terms of the same course
  • 4-Term (10%) discount applies to net fees (after deducting eligible discounts,
    such as early bird discount, sibling discount, etc) paid for 4 consecutive full
    terms of the same course
  • Multiple term enrolments with this type of discount are non-refundable and non-
    transferable

REFERRAL INCENTIVE:

  • Applicable when a NEW student only enrolling in North Shore Term Program first time who is referred by a current student
  • A $50 credit will be applied to both the current and new students after the NEW
    student completing the full term course
What is your discount policy in WA?

Early Bird Discount

  • Early Bird Discount for Term Program is $40
  • Early Bird Discount for Holiday Program is $30
  • Early Bird Discount is available only if enrolled by week 9 of the preceding term and paid for the full following term (10 lessons).

Siblings Discount

  • 2nd child receives $40 per term.
  • 3rd child receives $80 per term.
  • 4th child receives $160 per term.
  • 5th and subsequent children each receives $320 per term.
  • Discount only applies to our term program.
  • Discount only applies when all children enrolled belong to the same family (same parents).
  • A minimum payment of $400 or more is required per child after the discount is applied.

GATE & Scholarship Discount

  • Discount is given as a voucher when student has presented their acceptance letter from a selected Scholarship or GATE school.
  • Voucher entitles student to 20% off the total amount for our Term programs.
  • Only applicable for the first subsequent year the student is attending the school they received the Scholarship(s) and/or GATE offer. i.e. for L6 students who received an offer into a GATE school for L7, they would receive the discount for L7 programs at North-Shore WA.
  • Discount is NOT applicable for Holiday programs or other programs provided by North-Shore WA.
  • Discount is not applicable nor transferable interstate.
  • No other discount is applicable except for sibling discount.

Multi-Term Discount

  • If enrolling for 2 terms, 5% discount is applied to the total amount.
  • If enrolling for 3 or more terms, 10% discount is applied to the total amount.
  • If early bird discount is applicable, it is only applied to the first term of enrolment and not to subsequent ones.
  • All Multi-Term Discount payments are strictly non-refundable.
  • Each term must be enrolled in full (10 lessons).
  • No other discount is applicable except for siblings’ discount.

Staff Discount – Tutors Only

  • All current staff-related family members receive a 30% discount.
  • Staff must be employed and working for the same term the student is enrolled for.
  • No other discount is applicable except for siblings’ discount.

Campus Director’s Discount

  • All Campus Director’s related family members receive a 50% discount.
  • No other discount is applicable except for siblings’ discount.

Multi-Subject Discount – L11 & L12

  • 2nd subject enrolment receives a 20% discount.
  • 3rd and subsequent subject enrolments receive a 50% discount.

Double Bonus Discount

  • An existing student receives a $40 discount when they refer a new student who enrols with North Shore for a full term (10 lessons).
  • The new student also receives a $40 discount when they enrol for a full term (10 lessons).
  • Double Bonus or new student discount are only applicable for our Term Program.
  • A new student is someone who has not enrolled in North Shore or has been away for more than 12 months.
  • A Double Bonus voucher must be filled in and signed by the relevant Campus Director before it is valid to use.
What is your discount policy in SA?

South Australia Discount Policy (Last Revised – Dec 2020)

Discount applicable for grades: Kindy – Year 10:

Early Bird Discount: 10% off when you pay the full term fee on or before the last lesson of the previous term.

Sibling Discount: Additional discounts will be applied when you enrol two or more children (only with full term advanced payments). See details below:

2 Children: 2nd child receives 20% off.

3 Children: 2nd child receives 20% off; 3rd child receives 40% off.

4 Children: 2nd child receives 10% off; 3rd child receives 10%; 4th child receives 50% off.

These discounts cannot be applied with any other promotional offer.

 

Discount applicable for grades: Year 11 – Year 12:

Early bird discount: 10% off if you enrol in two subjects, 15% off if you enroll in three subjects. 20% off if you enroll in four or five subjects.

What is your discount policy in ACT?

ACT Discount Policy (Last Revised – Oct 2023)

We offer a variety of DISCOUNTS for:

FAMILY DISCOUNTS:

The following discounts apply for families for term programs.

  • Enrolment for the 2nd child – save $50 per term
  • Enrolment for the 3rd child – save $50 per term
  • Enrolment for the 4th child – save $100 per term
What is your reward policy in HK?

Hong Kong Reward Policy (Last Revised – Nov 2021)

We offer a variety of REWARDS for:

Loyalty: A 10% off reward will apply on re-enrolment for a complete term.

Multiple Subjects: 15% off reward will apply to enrolment of a second subject.

Referral Rewards: HK$200 reward will apply to the referrer of each new student that is referred and enrols for a course. This reward will be applied on re-enrolment. The referee student will also receive 5% reward on their initial enrolment.

The above rewards only apply for a complete term of 10 lessons.

About Our Tuition

What are your course materials like?

Our curriculum writing team consists of  qualified and experienced tutors. They have backgrounds in state and national curriculum development for both private and government schools. We regularly revise and improve our teaching materials so as to be in line with any changes in school curriculum and public exams.

The College’s curriculum is a little ahead of most schools. Our programs are specially designed for students who aim for improvement, enrichment, extension and acceleration.

How does North Shore stay up-to-date with syllabus changes?

North Shore is committed to ensuring we reflect any and all changes to all curricula, such as  state-based final high school examination syllabuses and external exams.

The review of our teaching materials is an ongoing process which we undertake to ensure we deliver learning programs of the highest quality that are relevant to the needs of our students.

My child cannot attend a lesson, can I get a refund?

Absences from classes missed will not be refunded. However, a student can attend a make-up class in an equivalent class in the same week (if it is available at your preferred campus). You will need to notify the campus office in advance. You will receive a “Make-Up Slip” to hand to the Campus Director of the make-up class. After attending a make-up class, students should hand in their homework to the regular class tutor for marking.

In the event that a make-up class is not possible, the student may choose to log into the Student Area to view the lesson online (available at selected locations), and collect the course materials for the lesson(s) and return the completed learning material(s) to their tutor(s) for marking.

Students who require additional assistance are welcome to use North Shore’s FREE Student Support Services.

My child cannot attend a lesson, can I get a refund in WA?

Absences from classes missed will not be refunded.

A student can request to make up a lesson for an upcoming class they will miss by submitting a “Make-Up Application” form.

  • A student can request to transfer to a different session (AM to PM) or a different campus by submitting a “Transfer Application” form.
  • All applications must be submitted 7 days in advance.
  • All applications are subject to availability of the Campus and is not guaranteed.
  • A $10 administrative fee applies for any Make Up or Transfer application once it is approved.
What is your policy on Term Reports in WA?
  • Term reports are available from the Student Online portal on our website after Week 10.
  • Visit our website and click on the “Student Login” link to log into your child’s portal.
  • Available only for students who are enrolled in Week 10.
  • Available only for students who have participated in more than 5 weeks in the term within the same class.
My child cannot attend a lesson, can I get a refund in HK?

Absences from classes missed will not be refunded. However, a student can attend a make-up class in an equivalent class in the same week (if it is available at your preferred campus). You will need to notify the campus office in advance. You will receive a “Make-Up Slip” to hand to the Campus Director of the make-up class. After attending a make-up class, students should hand in their homework to the regular class tutor for marking.

In the event that a make-up class is not possible, the option to defer a class is possible. This will only be applicable once per term.

Alternatively, the student may choose to log into the Student Area to view the lesson online (available for Primary School Students enrolled in the Fastrain Core Programs only), and collect the course materials for the lesson(s) and return the completed learning material(s) to their tutor(s) for marking.

Students who require additional assistance are welcome to use North Shore’s FREE Student Support Services.

Poor weather conditions
At North Shore Education Centre, we follow the government’s regulations concerning weather conditions and the rules that schools must follow.

Typhoon
In the event of Signal No 1 or 3, the school will remain open with the option for students to attend online. When Tropical Cyclone Warning Signal 8 is issued, the school will close, and all classes will continue online.

Heavy Rain
The school will operate as usual under Amber Warning Signal. In the event of Red or Black Warning Signal, the school will close and classes will continue online.

Do you offer exam preparation courses?

Yes, we offer a variety of exam preparation tutoring courses depending on your child’s academic goals. Please visit our tutoring page and select your child’s school year to locate exam preparation tutoring courses for their school year. Please note, our tutoring course pages are constantly updated and our exam preparation courses run at various times during the school term and during the holiday program, so please check back regularly or contact your nearest campus director for a full list of our exam preparation courses and programs for your child.

What is your policy on homework?

Homework is an essential part of the North Shore ethos. Homework is set to complement the materials learnt in class. Students should hand in their homework the following lesson. Any homework handed in late may not be marked in time by the tutors.

Do you provide breaks during classes?

Yes, depending on your child’s enrolment we have allocated break times for students and we highly encourage your child to bring a snack and a drink if they have a recess break. Students are reminded to keep valuables and money in their pockets, not in their bags. North Shore will not be responsible for any loss of property.

My child is extremely bright and says the work is far too easy. Can they jump a level?

In the majority of cases this is not recommended as it can lead to holes in a child’s concepts and skills. Decisions regarding jumping level are made by the senior directors. There must be strong evidence for them to consider a student jumping a level. Your child would have to undergo a further assessment before this could be considered.

Teaching

What can my child expect on their first lesson at North Shore?

The work your child undertakes at North Shore may be more difficult than your child’s regular work at school. Your child may find the work challenging to begin with.

Do not be afraid to ask the tutor for assistance. Your child will become familiar with the work requirements throughout the term. You and your child may also make use of our free Student Support Services such as the Homework Support via the Student Login, Homework telephone line and drop-ins at participating campuses and at differing times. Please consult your Campus Directors for service availability and times.

What kind of tutors do you hire?

All of our tutors have current Working with Children Checks. Our educators are  enthusiastic and experienced.

Our tutors set high goals for the students so that excellent results can be achieved. Some of our tutors are external examination markers. They approach teaching in a highly professional manner ensuring thorough coverage of content and constructive feedback on homework assignments.

What are the methods you use to teach students?

We use a “face-to-face” teaching methodology encouraging creativity and lateral thinking. We use both open ended and closed questioning techniques to assist students in extending the knowledge of relevant concepts. The students are given a set of quality course materials every lesson. Our tutors will use 2/3 of the time teaching key concepts and examples. The remaining 1/3 of the lesson will be used for guided exercises to ensure students fully understand the topic being taught for the lesson.

How do you keep me updated on my child's progress?

The tutors will write a Progress Report for each student at the end of each term. You will be informed of how your child has performed in the term. The tutor will also nominate the best and most improved student in the class for the appropriate certificates and trophies as encouragement.

Will my child improve when they start coaching?

The degree of improvement will depend on your child’s commitment to his studies and his current level of skills and knowledge. You will be able to discuss your child’s improvement with the tutor after they have been attending classes for a number of weeks. You will also receive report cards each term to help you track improvement.

Since our courses are usually more demanding than the work your child may be doing at school, he/she may require some time to adjust to our system before you see the improvement.

Is there a reward system for students at North Shore?

Yes, North Shore Coaching College has a Student Award System.

Encouragement is one of the essential elements that leads to success in a student’s pursuit of academic excellence. Sustainable encouragement assists to build self-confidence and helps students to maintain focus.

The North Shore Student Award System consists of the following:

  • Good Student Awards
  • Trophies
  • End of Term Certificates

Students can collect Good Student Awards to swap for exciting gifts, prizes or trophies.

Courses & Programs

What courses does North Shore offer?

North Shore offers a range of expertly developed course and programs for all students from Pre-School to Year 12. Please visit our Tutoring page for our full offering.

My child will be sitting for the Selective School/Scholarship/Opportunity Class/(other states' examinations?) exam this year. Will you be able to help them?

Yes! The courses we offer are designed to benefit children who will be sitting for Scholarship/ Selective Schools/Opportunity Class Exams. We particularly recommend the Fastrain Extended Program as well as our Exam Preparation Programs. Please visit our Tutoring page for our full offering.

We also hold FREE educational seminars covering key information about these external examinations twice a year. Please view our Calendar for more information.

What are your course materials like?

Our curriculum writing team consists of highly qualified and experienced tutors. They have successful backgrounds in state and national curriculum development for both private and government schools. We regularly revise and improve our teaching materials so as to be in line with any changes in school curriculum and public exams.

The College’s curriculum is a little ahead of most schools. Our programs are specially designed for students who aim for improvement, enrichment, extension and acceleration.

How does North Shore stay up-to-date with syllabus changes?

North Shore is committed to ensuring we reflect any and all changes to all curricula, such as  state-based final high school examination syllabuses and Selective School examination syllabuses.

The review of our teaching materials is an ongoing process which we undertake to ensure we deliver learning programs of the highest quality that are relevant to the needs of our students.

What is the Young Achiever Program?

The Young Achiever Program is suitable for gifted and talented Year 3-4 students.

The Young Achiever Program is to better prepare students for the Year 5 High Achiever Program, NAPLAN, Maths Olympiad, Competitions and Scholarship Exams.

Students will be required to sit for an Entrance Exam before being offered placement in this Program. A large number of full, half or quarter Scholarships will be offered to successful Year 3 students from Term 4 onwards.

The Young Achiever Program runs from Term 4 Year 3 through until Term 4 of Year 4.

Can my child continue from the Young Achiever Program to the High Achiever Program?

There is a scholarship and entrance exam for the High Achiever Program. If you do not require your child to take part in the scholarship exam and your child has achieved a high academic level throughout the Young Achiever Program he/she may continue with the High Achiever Program in Year 5.

Students who have been offered a position must pay 2 terms in advance to display a commitment to the program.

What is the High Achiever Program?

The High Achiever Program is suitable for gifted and talented Year 5 students.

The High Achiever Program is to better prepare students for Selective Schools and Scholarship Exams. It also better prepares students for NAPLAN, Maths Olympiad, SEAMO, AMC and other Competitions.

Students will be required to sit for an Entrance Exam before being offered placement in this prestigious Program. A large number of full, half or quarter Scholarship will be offered to successful Year 4 students.

The High Achiever Program runs from Term 1 Year 5 through until Term 1 of Year 6.

How does North Shore prepare Fastrain/High Achiever students for Selective High School & Scholarship Exam success?

Both our Fastrain Extended Program and High Achiever Program begin preparing students for Selective High School Test & Scholarship Exams from Term 1 of Year 5 and will continue to do so until Year 6 Term 1 of the following year. The course focusses on the development of key skills, through exercises, hints & tips, and mock tests. New and exciting writing materials have been integrated into the program to ensure comprehensive development of writing skills. The English component offers a wide coverage of advanced comprehension skills drawn from stimulus materials based on various genres, plus grammar, vocabulary usage, extension exercises and exam techniques. The Maths & Thinking Skills component incorporates essential key maths and lateral thinking concepts and also provides a systematic approach to helping students work on various types of questions encountered in both The Selective Schools Test and Scholarship exams.

As an integral part of our training, all Year 5 students will undertake a MOCK EXAM program of practice tests in Writing, English, Maths & Thinking Skills. The MOCK EXAMS are held in class. The schedule is:

  • Year 5 Term 2 — 1 exam
  • Year 5 Term 3 — 2 exams
  • Year 5 Term 4 — 2 exams
  • Year 6 Term 1 — 1 exam

A systematic approach in imparting the students with essential concepts, building up their confidence as well as improving speed & accuracy in tests constitute important milestones for exam success.

Do you offer additional programs for exam preparation?

Yes! In addition to the standard Fastrain Extended and High Achiever programs, North Shore offers various Exam Preparation Programs. Students seeking Scholarships and Selective Schools placements are strongly advised to undertake the Exam Preparation Programs.

How do I best prepare my child for Scholarship/Selective Exam success?

The following set of programs is suggested to maximise your child’s chances of success: (NEED TO LINK TO COURSES PAGES WHEN CREATED)

  • Fastrain Extended/High Achiever Program (Year 5 Terms 1 to 4)
  • Year 5 Exam Preparation Program (Term 1 of Year 5 to Term 1 of Year 6)
  • Holiday Programs (Years 5 & 6 in each of the school holidays)
  • Writing for Exam Success (a one-term program to be done in either Term 4 of Year 5 or Term 1 of Year 6)
  • Fastrain Extended/High Achiever Program (Year 6 Term 1)

Attendance at all segments of this integrated program is instrumental in steady and progressive development for the Selective Schools Test and Scholarship Exams.

Sacrificing some weeks in July, September and January holidays should be considered both worthwhile and necessary.

Each year, we consistently receive many success stories regarding OC, Selective Schools, Scholarships and HSC. Your child could be equally successful. This has built upon our proud and much envied reputation. Please be assured that your child’s success is our number one priority.

How do I best prepare my child for the Opportunity Class Placement Test?

The following set of programs is suggested to improve your child’s chances of success. Visit our Tutoring pages for the following Programs and Courses:

1. Fastrain Extended/Young Achiever Program (Term 4 of Year 3 to Term 4 of Year 4)

2. OC Exam Preparation Program:

Beginning in Year 3 Term 4 and running up until the test date in Term 3, this course allows students to practice exam techniques while gaining valuable exposure to the type of questions they may face in the test.

3. July Holiday Program OC Preparation (2 Weeks)

During the July Holiday Program we will be running two weeks of 5 or 10 days, 3 hours per day, Intensive and Advanced Programs. Each lesson will contain OC trial tests, explanations of the test answers and a range of skills & knowledge to prepare students for the OC exam.

 

Do you offer additional homework options for students who may need additional support or extension?

Yes.

We offer two options for additional homework resources for primary students:

  • Homework Club for Years 1 to 6 — students undertake additional work from the books provided in the membership price.
  • Maths Plus – Years 3 to 5 — additional homework activities that complement the concepts covered in weekly mathematics lessons. The materials have been developed to provide remediation, consolidation and extension of understandings of concepts covered in the weekly Fastrain mathematics lessons.

In addition, our North Shore Student Portal has extra homework for Year 3 to Year 6 students.

Competitions & Assessments

Can my child sit competitions and assessments with North Shore?

As part of our holistic approach to education, North Shore offers students an opportunity to participate in Competitions and Assessments run by prestigious organisations worldwide. Some include Australian Maths Trust’s Australian Mathematics Competition (AMC) and the Computational & Algorithmic (CAT) Competition, South East Asian Mathematics Olympiad (SEAMO). and our very own Selective Written Assessment Test (SWAT).

Will the students be sitting the paper or online version of the test?

Each competition and assessment testing modes vary.

North Shore Coaching College has terminated its contract with Janison and will not be offering ICAS Assessments™   in 2022 and beyond.

The Selective Written Assessment Test (SWAT) is a paper-based test.

I'm trying to register for your competitions but it says 'Allocation Exhausted' what does this mean?

‘Allocation Exhausted’ will appear on our online registration for Competitions & Assessments when a particular competition ‘ticket date’ and ‘time’ session has reached its maximum capacity. Meaning you will not be able to book for that particular date and time session as the campus has reached its allowable limit. Each campus has a different maximum capacity/allowable limit and this is set based on classroom size, classroom availability, resourcing and any health guidelines.

Once a session has reached maximum capacity (i.e. Allocation Exhausted), it is at the College’s discretion whether additional sessions will be opened (if at all).

I booked for some competitions for my 2 kids via your website. I’ve noticed that the payment went through 3 times instead of twice? Why did this happen and can you please provide me with a refund for the 3rd charge?

We apologise for the inconvenience, please contact us at [email protected] and provide us with the following details so we can review your registration and payment records:

1. Your children’s full name and DOB (so we can verify your registrations).

2. The credit card transaction record i.e. screenshot of the transactions from your bank’s online portal – if possible).

Do you sell past papers for my child to practice before they sit the competitions/assessments?

Yes, we have an extensive range of educational books, past exam papers and past competition papers for your child to review and practice as part of their exam and competition preparation. Please visit our shop: North Shore Shop at www.northshoreshop.com.au.

Why is your sitting window for the competition different to that as advertised on the official competition's website?

As an approved and Authorised Testing centre for the Australian Maths Trust (AMT), Selective Written Assessment Test (SWAT) and the South East Asian Mathematical Olympiad (SEAMO) competitions and assessments, North Shore Coaching College have been provided with a specific open-window in which our campuses can host the competitions within these set dates.

The dates advertised on the official competition’s website are the dates when Australian and/or International Public and Private schools are to undertake the competition.

Can I register in person for any of the competitions at my child's campus?

Registrations for any of our competitions and assessments at North Shore Coaching College has moved to online registrations via our website. Successful registration requires full payment to be made online using a valid VISA or Mastercard credit card through our secure payment gateway.

You will receive an email confirmation of your successful registration within 24 hours of purchase. If you do not complete your registration you will receive a pending registration email with an opportunity to continue your registration where you left it.

I have registered and paid online for a competition but didn't receive an email confirmation?

It may be the case that there was a typo in the email address provided in your original online registration form. Please reach out to us at [email protected] and provide us with the following information so we can verify your details and update your email address accordingly:

1. Child’s Full Name;

2. Child’s Date of Birth; and

3. Preferred Email Address to re-issue the Registration and Payment Receipt.

Do you offer ICAS Assessments™?

North Shore Coaching College has terminated its contract with Janison and will not be offering ICAS Assessments™ in 2022 and beyond.

Am I allowed to pick up my child earlier than the advertised competition/assessment end time?

Students cannot be asked to be removed from the classroom before the advertised end time for any competitions and assessments held at North Shore Coaching College.

My child sat the Southeast Asian Mathematical Olympiad (SEAMO) competition but I haven't received their results yet, how do I get their results?

To retrieve your results online and download your child’s digital certificate please follow the instructions below:

1. Visit the SEAMO portal at: https://seamo-official.org/home/login

2. Create an account to access your child’s results and digital certificate. If you do not have an account set up with SEAMO, please go to the above link and create an account using an existing Google or Facebook account.

Note: You will need your child’s candidate number starting with the letters ‘CAN’ and followed by 9 digits i.e. CANxxxxxxxxx to view their results. If you do not have your child’s candidate number, please email us at [email protected] and provide us with your child’s full name and date of birth as per the completed SEAMO online registration form.

I registered my child to sit SEAMO via the North Shore website, however I can't seem to log in to the SEAMO Portal to access practice questions as they require a 'Candidate Number'?

If your child has sat SEAMO in the past, please check your inbox for an email sent directly from SEAMO organisation with your child’s Candidate Number.

If you have registered your child for SEAMO for the first time via the North Shore website i.e. www.north-shore.com.au/competition please note North Shore is uploading student registrations in bulk every month to the SEAMO Portal. When an upload is successful, you will receive an email from SEAMO directly with your Candidate Number. If you did not receive an email from SEAMO with your Candidate Number, please contact [email protected] and provide us with the following information so we can verify your registration and retrieve your Candidate Number:

1. Child’s Full Name
2. Child’s DOB
3. Registered SEAMO Venue and State e.g. Chatswood, NSW
4. Mobile Contact Number

When are the Computational & Algorithmic Thinking (CAT) Competition Results Available?

The CAT competition results are now available to be picked up from our Principal Campus located at 65 Archer Street Chatswood. Alternatively, if you would like for your child’s result to be sent to your nearest North Shore Coaching College Campus, please contact our Principal Campus on 9415 1860 or to [email protected] to make this special arrangement.

What are your Terms and Conditions for the Computational & Algorithmic Thinking Competition?

North Shore Coaching College (“NSCC”) 2021 Computational & Algorithmic Thinking (CAT) Competition 

Terms & Conditions

NSCC reserves the right to amend these terms at any time. Amendments will be posted online and it is your responsibility to check for updates to these terms.

1. Fees paid are non-refundable and non-transferable.

2. Registration to sit CAT at NSCC must be completed online, and is on a first-come-first-serve basis. Once a session has reached maximum capacity, it is at NSCC’s discretion whether additional sessions will be opened.

3. North Shore Coaching College reserves the right to cancel enrolment due to capacity issues, in which case a full refund will be made.

4. Students that purchase the incorrect CAT division and who wish to amend their initial online order can email NSCC at [email protected]. NSCC cannot guarantee that any request will be accepted.

5. The CAT competition sat at North Shore Coaching College is paper-based.

6. Students are required to bring their own 2B or B pencil, eraser, ruler, calculator and printed language dictionary to sit the CAT competition.

7. Mobile phones/Smartphones are NOT to be used as a calculator or language dictionary. All mobile phones/devices are to be switched off during the duration of the competition.

8. CAT competition registration is open to all Australian students who will not be sitting the CAT competition at their school or at another tuition/coaching college.

9. CAT competition registration closing dates will be advised on our website. No registrations will be accepted after the registration closing date.

10. Students are advised to arrive at least 5-10 minutes before the specified starting time to ensure they have sufficient time to locate their test room and prepare to sit the competition at the competition start time.

11. Information about the use and storage of students and client’s personal information is available via our Privacy Policy on our website.

12. As the parent or guardian of a student who intends to sit CAT, by registering your child into CAT, you consent to AMT and us collecting, using and disclosing your child’s information for the purpose of competition administration and publishing results. AMT’s privacy policy can be found here: www.amt.edu.au/privacy-policy.

What are your Terms and Conditions for the Australian Mathematics Competition?

North Shore Coaching College (“NSCC”)  Australian Mathematics Competition (AMC) Competition 

Terms & Conditions

NSCC reserves the right to amend these terms at any time. Amendments will be posted online and it is your responsibility to check for updates to these terms.

1. Fees paid are non-refundable and non-transferable.

2. Registration to sit AMC at NSCC must be completed online, and is on a first-come-first-serve basis. Once a session has reached maximum capacity, it is at NSCC’s discretion whether additional sessions will be opened.

3. North Shore Coaching College reserves the right to cancel enrolment due to capacity issues, in which case a full refund will be made.

4. Students that purchase the incorrect AMC division and who wish to amend their initial online order can email NSCC at [email protected]. NSCC cannot guarantee that any request will be accepted.

5. The spelling of the student’s full name as provided on the online registration form will be the name printed on the AMC certificate. The AMC certificate will be available around October/November 2024 (approximate date based on postage from the Australian Maths Trust) and may be mailed to the address provided on the online registration form (State-dependent based on operational processes), or a request for collection at the North Shore campus where the student sat the AMC, when printed certificate is ready for collection.

6. The AMC competition sat at North Shore Coaching College for NSW, QLD and SA is online-based but require students to sit the competition in their nominated campus. Students will be given their Username and Password on the enrolled AMC competition date.

7. Students are required to bring their own device/laptop and calculator (Primary only) to sit the AMC competition.

8. Mobile phones/Smartphones are NOT to be used as a calculator (Primary only) or language dictionary. All mobile phones/devices are to be switched off during the duration of the competition.

9. AMC competition registration is open to all Australian students who will not be sitting the AMC competition at their school or at another tuition/coaching college.

10. AMC competition registration closing dates will be advised on our website. No registrations will be accepted after the registration closing date.

11. Students are advised to arrive at least 5-10 minutes before the specified starting time to ensure they have sufficient time to locate their test room and prepare to sit the competition at the competition start time.

12. Information about the use and storage of students and client’s personal information is available via our Privacy Policy on our website.

13. As the parent or guardian of a student who intends to sit AMC, by registering your child into AMC, you consent to AMT and us collecting, using and disclosing your child’s information for the purpose of competition administration and publishing results. AMT’s privacy policy can be found here: www.amt.edu.au/privacy-policy.

Student Support & Resources

What are the expectations for a North Shore student?

North Shore students are expected to:

  • Always do your best work.
  • Respect other people and their property.
  • Listen in class.
  • Follow all tutor instructions.
  • Complete your homework each week.
  • Arrive to class on time.
  • Keep the classroom clean and tidy.
  • Ask the tutor if you don’t understand something.
What stationery should my child bring to class?

Each new North Shore Primary student will be issued with a North Shore backpack and North Shore folder. Students should bring their own stationery for class. For students from Kindy to Year 6 we recommend as a minimum, the following:

  • 2x lead pencils
  • 1x eraser
  • 1x black biro pen
  • 1x pencil sharpener
  • 1x red biro pen
  • 1x ruler
  • Dictionary (a thesaurus may also be useful)
What is your school's nut policy?

Students are not to bring nuts or food containing nuts. Parents are reminded that all North Shore Coaching Colleges have a NO NUT Policy. Students are not to bring snacks or lunches containing nuts, this includes nutella and peanut butter sandwich spreads. We appreciate your assistance in ensuring the health and well being of our student body.

Can I collect my child from their classroom after class?

Depending on any health reagulations, and the campus’ floor plan/layout, most parents will not be permitted beyond the foyer of each campus. Parents should be punctual when collecting students at the end of their lessons in the permitted area/section of the campus. If an unexpected emergency arises, parents should call and inform the campus office as soon as possible.

How can I keep up to date with the latest news from North Shore?

North Shore Coaching College Newsletters/e-Newsletters are issued on a regular basis. This forms an essential communication link between North Shore and the students/parents. They contain important educational news, dates, special offers, outstanding achievement of individual students and other important news of interest to our parents and students. Hard copies of the newsletters are available at each campus and e-Newsletters are emailed out to parents’ email address(es), provided during enrolment. Any change(s) to your email address(es) please notify us as soon as possible.

What support services do you offer to students?

North Shore offers a range of FREE support services to complement students’ learning:

  • FREE Assessment
  • FREE Homework support (varies between locations)
  • FREE educational seminars (at selected locations) & consultation
  • FREE education news & information on our website
How can my child access the North Shore Student Portal?

Each student can access the North Shore Student Portal using their student number and password. This can be obtained from our office. This learning portal is designed to complement the learning of students in addition to the face-to-face instruction received at North Shore.

What features are available in the North Shore Student Portal?

Some of the special features of the North Shore Student Portal include:

  • Online email support
  • Past papers & answers
  • Reading list
  • Extra homework
  • Weekly/monthly quiz
  • Spell Assist
  • Arithmetic Practice

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